Seamless Waterproof Cap FAQ

Question 1

Can I have assistance with the design process for this cap?

Accepted Answer

Our team is available to help you create a design that fits your brand and product specifications.

Question 2

How quickly can I receive a quote for a customised order?

Accepted Answer

We usually provide a quote within 24 hours, including a visual with your logo and colours applied.

Question 3

Is it possible to get a sample before placing a large order?

Accepted Answer

Yes, we offer product samples so you can check the quality and fit before committing to bulk production.

Question 4

What print-ready file formats are accepted for artwork submission?

Accepted Answer

We accept vector files such as AI, EPS, and PDF, and we verify the artwork to ensure it's suitable for production.

Question 5

How long does the production of the cap take once the order is confirmed?

Accepted Answer

Production generally takes between 3 to 6 weeks after quote approval, with express options sometimes available.

Question 6

Does the cap include features for comfort during physical activity?

Accepted Answer

Yes, it has an elasticated sweatband and is made from lightweight, water-resistant wicking fabric, making it ideal for sports and running.

Question 7

Where can you deliver the finished products?

Accepted Answer

We ship wherever you need, either directly from our office and warehouse in Stockholm or from the print facility.