Tekapo Cotton Baseball Cap with 6 Panels FAQ

Question 1

Can I get the cap customised with my company logo?

Accepted Answer

Yes, you can personalise the cap with your branding to create a unique look.

Question 2

Do you offer support if I need help designing my logo on the cap?

Accepted Answer

Our team is ready to assist you with design to ensure your branding fits perfectly on the cap.

Question 3

What type of files do you require for the artwork?

Accepted Answer

We prefer vector formats such as AI, EPS or PDF. The Scantra team reviews all files before production to guarantee quality.

Question 4

Is it possible to receive a sample before placing a bulk order?

Accepted Answer

Certainly, we provide product samples so you can evaluate the quality beforehand.

Question 5

How soon can I expect a quote after inquiry?

Accepted Answer

A quotation typically arrives within 24 hours, including a visual preview of your logo and colours on the cap.

Question 6

What timeframe does production usually take after approving the quote?

Accepted Answer

Production commonly takes between 3 and 6 weeks, with express options occasionally available.

Question 7

Where do you ship the caps from?

Accepted Answer

We ship the caps to your desired location either directly from our Stockholm office and warehouse or from the print facility.