Orbiter Softshell Hoodie Women FAQ

Question 1

What type of protection does this mid-layer jacket offer?

Accepted Answer

It provides water-repellent protection suitable for various weather conditions.

Question 2

Can the jacket be customised with a logo or other branding?

Accepted Answer

Yes, the jacket can be personalised with your branding for a unique touch.

Question 3

Does the jacket have any features to keep hands warm?

Accepted Answer

Yes, it includes brushed tricot lined pockets designed for added comfort and warmth.

Question 4

How soon can I expect a quote for this product?

Accepted Answer

Typically, you will receive a quote within 24 hours, including a visual presentation with your logo and colours.

Question 5

Is it possible to request samples before placing a larger order?

Accepted Answer

Absolutely, product samples are available so you can assess the quality before committing to bulk purchases.

Question 6

Does the Scantra team offer assistance with design?

Accepted Answer

Certainly, our team can help you with design support to ensure your branding looks its best.

Question 7

What file formats do you accept for print-ready artwork?

Accepted Answer

We accept vector files such as AI, EPS, or PDF, and we verify all files before production to avoid any issues.

Question 8

How long is the typical production period after order confirmation?

Accepted Answer

Production generally takes between 3 to 6 weeks after you approve the quote, with express options sometimes available.

Question 9

Where will the product be shipped from?

Accepted Answer

We ship to your desired location either directly from our Stockholm office and warehouse or from the print facility.