Women's Montserrat Thermal Jacket FAQ

Question 1

Can this jacket handle light rain and wet conditions?

Accepted Answer

Yes, it features a water-repellent finish that resists drizzle and light rain effectively.

Question 2

Is the fit adjustable to accommodate different body shapes?

Accepted Answer

Adjustable elements are included to ensure a refined fit and enhanced comfort.

Question 3

Do you help with design ideas for personalisation?

Accepted Answer

Our team supports you with design assistance to make sure your branding looks its best on the garment.

Question 4

What formats should the artwork files be in for printing?

Accepted Answer

We require vector formats such as AI, EPS, or PDF, and we thoroughly check files before proceeding with production.

Question 5

How soon can I expect to receive a price quote?

Accepted Answer

Quotes are typically sent within 24 hours along with a visual preview including your logo and colour scheme.

Question 6

Is it possible to order a sample before committing to a full order?

Accepted Answer

Yes, we provide product samples so you can assess quality before placing a bulk order.

Question 7

What is the usual production lead time after approving the quote?

Accepted Answer

Production generally takes between 3 to 6 weeks after the quote approval, with express options occasionally available.

Question 8

Where do you ship from and can you deliver to varied locations?

Accepted Answer

We ship wherever you need, either directly from our Stockholm office and warehouse or from the printing facility.