Zurich Thermal Jacket FAQ

Question 1

How long does it usually take to produce the jacket after the order is confirmed?

Accepted Answer

Production typically takes between three to six weeks once the quote has been approved, with some express options available depending on the order.

Question 2

Can Scantra assist with the jacket’s design to incorporate our corporate identity?

Accepted Answer

Our team provides design support to help integrate your logo and colours seamlessly into the jacket’s design.

Question 3

Is it possible to receive a sample of the jacket before placing a larger order?

Accepted Answer

Yes, we provide product samples so you can assess the quality and features firsthand before committing to bulk orders.

Question 4

What file formats do you require for print-ready artwork?

Accepted Answer

Please submit your artwork in vector formats such as AI, EPS, or PDF; our team carefully checks files to ensure they are production-ready.

Question 5

How soon can we get a quote for customising the jacket?

Accepted Answer

You can expect a quote within 24 hours, usually accompanied by a visual mock-up featuring your logo and colours.

Question 6

Does the jacket include features that protect against harsh weather?

Accepted Answer

Yes, it incorporates H2XTREME waterproof and breathable technology along with an adjustable storm hood and full-length storm placket for optimal weather protection.

Question 7

Where do you ship the finished jackets from?

Accepted Answer

We ship from our office and warehouse in Stockholm or directly from the print facility, ensuring delivery wherever you need it.

Question 8

What design elements of the jacket allow for comfortable movement?

Accepted Answer

The jacket’s ergonomic design provides freedom of movement, making it suitable for both outdoor and urban use.