Mini Twin Handle Roll-Top Backpack FAQ

Question 1

Can this backpack be personalised with a company logo?

Accepted Answer

Yes, it includes a front pocket designed specifically for custom decoration, allowing your brand to stand out.

Question 2

What is the storage capacity of the backpack?

Accepted Answer

It offers a 9-litre capacity, suitable for carrying essential items securely thanks to the roll-top closure.

Question 3

How does Scantra support customers with design needs?

Accepted Answer

Our team provides assistance with creating and refining your design to ensure it fits perfectly on the backpack.

Question 4

What formats should the artwork files be for printing?

Accepted Answer

We recommend vector formats such as AI, EPS, or PDF. Our team will review your files to make sure they are print-ready before production.

Question 5

How soon can I expect to receive a quote for this backpack?

Accepted Answer

Typically, you will get a quote within 24 hours, accompanied by a visual displaying your logo and colours on the backpack.

Question 6

Is it possible to get a sample before placing a bulk order?

Accepted Answer

Yes, we offer product samples so you can assess the quality and design before committing to a larger purchase.

Question 7

What is the usual production time once the order is approved?

Accepted Answer

Production generally takes between 3 to 6 weeks after you approve the quote, although express options might be available.

Question 8

Where does the product ship from?

Accepted Answer

We ship from our office and warehouse in Stockholm or directly from the print facility, delivering wherever you need.

Question 9

Does the backpack offer any external storage options?

Accepted Answer

It features an external bottle pocket, adding practicality by letting you carry a bottle easily accessible.

Question 10

Are the shoulder straps adjustable for comfort?

Accepted Answer

The backpack includes adjustable shoulder straps along with webbing handles, designed for comfortable carrying.