Velvet Gift Bag FAQ

Question 1

Can I get help with the design for the custom branding?

Accepted Answer

Our team offers design assistance to ensure your branding fits perfectly on the velvet surface.

Question 2

What file formats should my artwork be in for printing?

Accepted Answer

Please provide print-ready artwork in vector formats such as AI, EPS, or PDF. We always check the files before production to ensure quality.

Question 3

Do you provide samples before committing to a bulk order?

Accepted Answer

Yes, we can send product samples so you can assess the quality and feel of the velvet gift bag beforehand.

Question 4

How long does the production process usually take once the order is confirmed?

Accepted Answer

Production typically takes between 3 to 6 weeks after quote approval, with express options available upon request.

Question 5

What sizes are available for this gift bag?

Accepted Answer

The velvet gift bag is offered in three sizes, ideal for various occasions like birthdays and weddings.

Question 6

How soon can I expect to receive a quotation?

Accepted Answer

You can usually receive a quote within 24 hours, including a visual of your logo and colours on the bag.

Question 7

Where do you ship orders from?

Accepted Answer

We ship either directly from our office and warehouse in Stockholm or from the print facility, based on your delivery needs.