Heat-resistant Shopping Bag FAQ

Question 1

Can I customise the bag with my own designs or logos?

Accepted Answer

Absolutely, this bag is suitable for sublimation printing, allowing you to add personal designs or brand logos with ease.

Question 2

Do you offer assistance with the design process?

Accepted Answer

Our team is ready to help with design services to ensure your artwork fits perfectly on the bag.

Question 3

What file formats should I submit for print-ready artwork?

Accepted Answer

Please provide artwork in vector formats such as AI, EPS, or PDF; our Scantra team will review files prior to production to ensure quality.

Question 4

Is it possible to receive a sample before placing a larger order?

Accepted Answer

Yes, we can supply product samples so you can assess the quality of the bag before committing to bulk purchase.

Question 5

How long does it generally take to receive a quote?

Accepted Answer

Quotes are typically sent within 24 hours and include a visual preview of your logo and colours on the bag.

Question 6

What is the usual production lead time once the order is approved?

Accepted Answer

Production generally takes between 3 to 6 weeks after you approve the quote, though express options may be available.

Question 7

From where do you ship the bags?

Accepted Answer

We ship directly from our Stockholm office and warehouse or from the printing facility, depending on your delivery location.

Question 8

What are the dimensions or capacity of the bag?

Accepted Answer

The bag features a gusset design which increases its capacity, although specific dimensions are not detailed in the product information.