Sundae Cross-Body Bag FAQ

Question 1

Can I wear this bag in multiple ways?

Accepted Answer

Yes, the bag can be worn around the waist or across the body for versatile, hands-free use.

Question 2

Does your team help with creating the design for the bag?

Accepted Answer

Our team provides support with design to ensure your branding looks perfect on the bag.

Question 3

What file formats do you accept for artwork submission?

Accepted Answer

We accept AI, EPS, and PDF formats and thoroughly check all files prior to production.

Question 4

How quickly can I expect to receive a quote for this bag?

Accepted Answer

Typically, you will get a quote within 24 hours along with a visual showing your logo and colours.

Question 5

Is it possible to order a sample before placing a bulk order?

Accepted Answer

Yes, we offer product samples so you can assess the quality before committing to larger quantities.

Question 6

What is the usual lead time for production after approval?

Accepted Answer

Production generally takes between 3 to 6 weeks after you approve the quote, with express options sometimes available.

Question 7

Where do you ship the cross-body bags from?

Accepted Answer

We deliver either directly from our Stockholm office and warehouse or from the print facility, depending on your location.

Question 8

How would you describe this product's main function?

Accepted Answer

Designed for hands-free convenience, it adds a pop of colour and is suitable for festivals or sports events.