Equinox Duffle Bag 30 FAQ

Question 1

Can the handles be adjusted to switch carrying styles?

Accepted Answer

Yes, the handles are adjustable, allowing you to switch between using it as a duffle bag or a backpack easily.

Question 2

Do you assist with design if I want to add our logo?

Accepted Answer

Our team is happy to assist with design to ensure your branding fits the bag perfectly.

Question 3

How soon can I expect a price quote?

Accepted Answer

We usually deliver a quote within 24 hours, including a preview featuring your logo and colours.

Question 4

Is it possible to receive a sample before placing a larger order?

Accepted Answer

We provide product samples so you can assess the quality before making a bulk purchase.

Question 5

What is the typical lead time for production after approval?

Accepted Answer

Production usually takes between 3 to 6 weeks once the quote is approved; express options might be available.

Question 6

Which file formats do you need for print-ready artwork?

Accepted Answer

Please provide vector formats such as AI, EPS, or PDF. Our Scantra team also reviews all files before production.

Question 7

How does the bag's storage space accommodate essentials?

Accepted Answer

It features a spacious main compartment along with multiple pockets for organised storage.

Question 8

From where will my order be shipped?

Accepted Answer

We can ship your order directly from our office and warehouse in Stockholm or from the print facility as required.