Americano Thermos Mug with Handle 350ml FAQ

Question 1

Can the colours be mixed when ordering this tumbler?

Accepted Answer

Yes, you can mix different colours to align with your brand identity when placing an order.

Question 2

What format should my artwork be in for printing?

Accepted Answer

Please provide print-ready artwork in vector formats such as AI, EPS or PDF; our team carefully reviews all files before production.

Question 3

Is it possible to get a sample of this thermos mug before committing to a large order?

Accepted Answer

Samples are available so you can check the quality and finish in advance.

Question 4

How soon can I expect a quote once I provide details?

Accepted Answer

You typically receive a quote within 24 hours, including a visual with your logo and brand colours.

Question 5

Does this mug provide a secure grip while in use?

Accepted Answer

It features a silicone grip that ensures a firm hold and enhances convenience during daily use.

Question 6

What is the usual production time after approving the quote?

Accepted Answer

Production generally takes between 3 to 6 weeks after quote approval, with express options available on request.

Question 7

Where do you ship the products from?

Accepted Answer

Deliveries are sent either from our Stockholm office and warehouse or directly from the print facility, depending on your location.

Question 8

Do you help with design if I am unsure how to prepare the artwork?

Accepted Answer

Our team can assist with design to ensure your branding looks right on the tumbler.