Big Chan Thermos Bottle 900ml FAQ

Question 1

Can I request help with the design for my custom branding on this flask?

Accepted Answer

Our team is available to assist with design to ensure your branding fits perfectly on the thermos bottle.

Question 2

What file types should my artwork be in for printing?

Accepted Answer

Please provide artwork in vector formats such as AI, EPS, or PDF. We thoroughly check all files before starting production.

Question 3

How quickly can I get a price quote for this thermos?

Accepted Answer

You can expect a quote within 24 hours, usually provided with a visual mock-up featuring your logo and chosen colours.

Question 4

Is it possible to receive a sample of the thermos before placing a larger order?

Accepted Answer

Yes, we offer samples so you can assess the quality and design before committing to bulk purchase.

Question 5

How long is the usual production time once I approve the quote?

Accepted Answer

Production typically takes between three to six weeks from quote approval, with express options available upon request.

Question 6

Does the bottle keep drinks hot and cold effectively?

Accepted Answer

This double wall stainless steel flask is designed to retain your drink's temperature for extended periods.

Question 7

Is the thermos constructed to prevent leaks?

Accepted Answer

Yes, it features leak-free construction to ensure safe transport without spills.

Question 8

Where does the delivery ship from?

Accepted Answer

We ship directly from our office and warehouse in Stockholm, or from the print facility depending on your location.