Crystal Gift Card FAQ

Question 1

Can the card be personalised to enhance the gifting experience?

Accepted Answer

Yes, personalisation options are available to make the gift more thoughtful and unique.

Question 2

What types of delivery options do you offer for the card?

Accepted Answer

You can choose between digital delivery or physical mailing depending on your preference.

Question 3

How much does shipping cost for each card?

Accepted Answer

Shipping is SEK 79 per card for gift delivery.

Question 4

What sorts of keepsakes can be selected with this card?

Accepted Answer

The card offers around 20 exclusive keepsakes from well-known brands, all carefully curated.

Question 5

Does Scantra assist with design adjustments for the personalization?

Accepted Answer

Our team is happy to help with any design needs to ensure your card looks just right.

Question 6

Are there any samples available to help me evaluate the gift card quality before ordering?

Accepted Answer

Yes, we can provide samples so you can assess the quality before placing a larger order.

Question 7

What is the usual lead time from placing an order to receiving the card?

Accepted Answer

Production typically takes between 3 to 6 weeks after you approve the quote, with express options sometimes available.

Question 8

How quickly can I receive a quote for this product?

Accepted Answer

You'll generally get a quote within 24 hours, including a visual mock-up with your logo and colours.

Question 9

What file formats do you require for print-ready artwork?

Accepted Answer

We accept vector files such as AI, EPS, or PDF, and we always review your artwork before going to production.

Question 10

Where do you ship the cards from?

Accepted Answer

Deliveries can be sent directly from our Stockholm office or from the print facility based on the order specifics.