Extravagance Gift Card FAQ

Question 1

Can I personalise the message on the gift card?

Accepted Answer

Yes, you can customise your message to make the gift more personal and meaningful.

Question 2

What kind of products can be chosen with this gift card?

Accepted Answer

The card allows selection from 200 different high-quality products including items from brands like Stelton and Vinga.

Question 3

In what formats is the gift card available?

Accepted Answer

You can receive the gift card digitally or as a physical card depending on your preference.

Question 4

Is it possible to get a sample or preview before placing an order?

Accepted Answer

Our team can provide examples so you can evaluate the offering before making a bulk purchase.

Question 5

How soon can I expect a quote after inquiry?

Accepted Answer

We usually deliver a quote within 24 hours, along with a visual showing your logo and preferred colours.

Question 6

Do you assist with the design options for the gift card?

Accepted Answer

The Scantra team offers support with design to ensure your gift card meets your specific branding needs.

Question 7

What file formats do you accept for artwork submission?

Accepted Answer

We require vector files, such as AI, EPS or PDF, and check all artwork before going into production.

Question 8

How long is the typical production lead time?

Accepted Answer

Production usually takes 3 to 6 weeks following your approval of the quote, with express options sometimes available.

Question 9

Can the gift cards be shipped internationally?

Accepted Answer

We ship to any location, either directly from our Stockholm warehouse or from the print facility depending on the delivery address.