Low Impact Gift Card FAQ

Question 1

Can I personalise the gift cards with a custom message?

Accepted Answer

Yes, you can add bespoke messages to personalise each gift card for a more meaningful touch.

Question 2

What materials are used for the physical cards?

Accepted Answer

Physical gift cards are made from recycled paper to support responsible sourcing and sustainability.

Question 3

How quickly can I expect a quote for these cards?

Accepted Answer

Our team typically provides a detailed quote within 24 hours, including a visual featuring your logo and colours.

Question 4

Do you assist with the design process if I need help?

Accepted Answer

Certainly, the Scantra team offers design support to help ensure your gift cards meet your exact preferences.

Question 5

Is it possible to get samples before placing a bulk order?

Accepted Answer

Yes, we provide product samples so you can assess the quality before making a larger commitment.

Question 6

How long is the usual production time after approval?

Accepted Answer

Production generally takes between 3 to 6 weeks following your approval of the quote, with express options sometimes available.

Question 7

What delivery options are available for receiving the cards?

Accepted Answer

We can ship the cards either directly from our Stockholm office and warehouse or from the print facility, according to your needs.

Question 8

Are digital delivery options supported for these gift cards?

Accepted Answer

Yes, digital delivery via SMS or email is encouraged to reduce carbon footprint and offer convenience.

Question 9

What file formats are accepted for print-ready artwork submission?

Accepted Answer

Please submit your artwork in vector formats such as AI, EPS, or PDF. Our team will carefully check the files before production.